Privacy Policy
Last updated: January 19, 2025
Introduction
Actual* Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at actualexpertspod.com (the "Service").
Information We Collect
Contact Form Information
When you use our contact form, we collect:
- Your name
- Your email address
- Your message content
Analytics Information
We use PostHog to understand how our website is used and improve user experience. This service collects analytics data including:
- Page views and navigation patterns
- Device type and browser information
- Geographic location (country level only)
- Website performance metrics
- User interactions and session recordings (when enabled)
Important: PostHog data is processed in accordance with GDPR and other privacy regulations. You can opt out of analytics tracking at any time by contacting us.
How We Use Your Information
We use the information we collect for the following purposes:
- Contact Form: To respond to your inquiries and provide customer support
- Analytics: To understand website usage and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
Third-Party Services
Web3Forms
Our contact form is processed through Web3Forms, a third-party service. When you submit the contact form, your information is transmitted to Web3Forms for delivery to us. We recommend reviewing their privacy policy.
PostHog
We use PostHog for website analytics and user behavior tracking. PostHog processes data in accordance with privacy regulations and provides tools for data retention management and user privacy controls.
Data Retention
- Contact Form Data: We retain your contact information only as long as necessary to respond to your inquiry
- Analytics Data: PostHog retains analytics data according to your data retention settings and applicable privacy laws
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we have about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your personal information in a portable format
- Objection: Object to processing of your personal information
To exercise these rights, please contact us at team@actualexpertspod.com
Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption and follows industry-standard security practices.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: